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The LIGHT™ Method

Turn Difficult Conversations, Feedback, and Conflict Into Moments of Trust, Clarity, and Impact—In Seconds.

Want to stop avoiding tough conversations and start leading with confidence?
LIGHT™ gives leaders clear, actionable steps to respond in real time—without panic, defensiveness, or burnout.

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LIGHT™ Micro Cards
Make any difficult conversation feel clearer, safer, and more productive—in seconds.

Five behaviours. One pocket-sized guide.

Pro Tip: In high-pressure moments, a brief apology enhances clarity and empathy. Add it naturally to your intention step.

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Why LIGHT™ Works:

  • Measurable impact: Track the behaviours you use and how others feel. Finally, leadership development that actually moves the needle.

  • Practical, in-the-moment: Use one step, or all five—it works wherever the pressure is highest.

  • Built for humans, not scripts: Flexible. Modular. Real.
     

The Five Steps of LIGHT™:

  • L – LISTEN: Pause, breathe, and tune in to hear more than words.

  • I – INTENTION: Anchor in their growth, not your comfort.

  • G – GUIDE: Ask questions that open thinking, not prove you’re right.

  • H – HOLD SPACE: Stay steady while they find their words—resist rushing.

  • T – TRUTH: State the issue clearly and kindly.
     

Before LIGHT™: Avoiding feedback, sidestepping conflict, feeling disconnected and underprepared.
After LIGHT™: Confident, clear, connected leadership—even under pressure.

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Bring LIGHT™ to Your Team:

  • 1-Hour Online Intro – £595
    Digital mini-guide, practical techniques, real-time insights.

  • 3-Hour Online Deep Workshop – £1,800
    Live metrics, interactive practice, 30-day follow-up call.

  • Half-Day Face-to-Face Workshop – £3,500
    Immersive role-play, live coaching, full delegate workbook, 1-hour follow-up.

  • Bespoke Programs – Custom Pricing
    Tailored leadership programs, 1:1 coaching, off-sites, or strategy sessions.

     

What Leaders Are Saying:
"It helps leaders speak in ways others can actually hear and trust." — Leadership Consultant
"Beautiful in its simplicity—clients connect immediately." — Executive Coach
"EQ is rarely operationalised. LIGHT™ gets serious attention." — Former Managing Director

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Ready to Stop Avoiding and Start Leading?
Give your managers the operational toolkit for every tough conversationfeedback, conflict, trust-building—so they lead with presence and impact.

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📧 [Email us to get started] | [Download the LIGHT Mini-Guide]

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